This privacy notice for Rapid Roofing & Restoration (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
• Visit our website at RapidRoofs.com or any website of ours that links to this privacy notice.
• Request inspections, estimates, repairs, restoration services, financing information, or project consultation.
• Engage with us in other related ways, including sales, customer service, marketing, events, SMS communications, or project coordination.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at bi******************@***il.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find more details throughout this document.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Rapid Roofing & Restoration, the choices you make, and the products and services you use.
Do we process sensitive personal information?
We do not intentionally collect or process sensitive personal information.
Do we collect any information from third parties?
We may collect information from public sources, referral partners, marketing platforms, social media platforms, lead generation sources, or service providers.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you regarding inspections, estimates, projects, marketing communications, security, fraud prevention, and legal compliance.
In what situations and with which parties do we share personal information?
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How do we keep your information safe?
We implement reasonable organizational and technical safeguards designed to protect your personal information. However, no electronic transmission or storage method can be guaranteed to be 100% secure.
What are your rights?
Depending on where you are located geographically, applicable privacy laws may provide rights regarding your personal information.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you:
• Request a roof inspection
• Request an estimate or consultation
• Submit website forms
• Contact our office
• Schedule services
• Participate in promotions or surveys
• Communicate with us by email, phone, text, or website chat
Personal information we may collect includes:
• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Property addresses
• Contact preferences
• Project details and service information
Sensitive Information.
We do not intentionally process sensitive information.
All personal information provided must be true, complete, and accurate.
Information automatically collected
Some information—such as IP address and device information—is collected automatically.
We automatically collect certain information when you visit, use, or navigate our Services including:
• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Website usage information
• Interaction and navigation data
Like many businesses, we may collect information through cookies and similar technologies.
Information collected from other sources
We may collect limited data from outside sources.
To improve our services and marketing efforts, we may obtain information from:
• Public databases
• Marketing providers
• Referral partners
• Social media platforms
• Lead generation and advertising services
HOW DO WE PROCESS YOUR INFORMATION?
We may process personal information:
• To provide inspections, estimates, and project services
• To communicate regarding projects and scheduling
• To respond to inquiries and support requests
• To send service-related communications
• To send marketing communications where permitted by law
• To improve our website and customer experience
• To maintain business records and comply with legal obligations
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information with:
• Website hosting providers
• CRM and project management platforms
• Communication providers
• Payment processors
• Marketing service providers
• Professional advisors and legal providers
Mobile Contact Information:
We will not share mobile contact information with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent.
DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
We may use cookies and similar technologies to improve website functionality, analytics, and marketing performance.
HOW DO WE COMPLY WITH A2P 10DLC MESSAGING RULES?
If users opt in to SMS communications, we may send messages related to:
• Appointment reminders
• Project updates
• Service notifications
• Promotional communications where consent has been provided
Users may opt out at any time by replying STOP.
Message and data rates may apply.
HOW LONG DO WE KEEP YOUR INFORMATION?
We retain information only as long as necessary for the purposes outlined in this notice or as required by law.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect information from individuals under 18 years of age.
WHAT ARE YOUR PRIVACY RIGHTS?
Users may request access, correction, or deletion of their personal information as permitted by applicable law.
Opting out of marketing communications:
You may unsubscribe from marketing communications using unsubscribe links or by contacting us directly.
DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice periodically to remain compliant with applicable laws and business practices.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Rapid Roofing & Restoration
Website: RapidRoofs.com
Phone: (812) 837-9654
Email: bi******************@***il.com
Address: 4055 N. Centennial Drive, Bloomington Indiana 47404